What is Healthcare Solutions?

The CapRock proprietary tools and data collection methodology delivers powerful third party objective Healthcare Solutions. We provide our clients with in-depth data and analysis focused on workflow, layout, systems, labor, products, customer requirements and automation.

CapRock's Healthcare Consulting group utilizes 25 years of industry experience to support our Healthcare clients in achieving a competitive advantage in the marketplace.

CapRock Global Solutions
CapRock Global Solutions

How We Help…

Applying collaboration, innovation and best practices with the right people, processes, and technology to achieve the desired outcomes.

What does project engagement look like and how do we move forward?

We will meet you and understand your business needs and goals, develop a project engagement plan, project schedule with detailed target outcomes, and gain your agreement to move forward.

Engagement Execution

Our Engagement Principals: Over Communication to ensure the engagement stays on track and there are no surprises!

CapRock Project Manager will coordinate the engagement with your team and our staff, ensuring the highest level of collaboration, engagement tracking of project milestones and key activities to deliver on the promise on time.

Engagement Results

Deliver actionable data-driven solutions to deliver more efficiency with a strategy that delivers results!

Analysis to help you understand the measurables and the right path forward.

Improvement Roadmap that prioritizes improvements utilizing CapRock’s improvement Roadmap matrix. Matching Priority, measured by ROI impact to the business, and difficulty measured by challenges and cost to implement. For Example:

  • “Low hanging fruit” -That delivers nearly immediate results at a low cost to implement.
  • High Priority/Low Difficulty – Solves key operational challenges with high ROI to unlock efficiency and quality with minimal impact to implement (cost/schedule)
  • Lower Priority/High Difficulty – Solves a lower priority improvement with lower ROI and higher cost and difficulty to Implement

CapRock Services

CapRock’s proprietary approach to work Time Study system improvements can be applied to healthcare, urgent care, diagnostics, laboratories, hospitals, pharmacies, Sterile Processing, ER, Med-Surg and many other areas.

Time Study, data collected can be utilized in many ways to include:

  • Engineered Labor Standards, fair labor performance goals
  • Reduce labor and resource costs
  • Define and validate product costs
  • Understand labor time, cost, and other resource requirements
  • Identify staffing requirements and work schedules
  • Labor planning needs
  • Determine and remove non-value added activities
  • Identify opportunities to improve the work flow to include
  • Hands-on time
  • Turnaround time
  • Lead times
  • Change over times
  • Batch processing time
  • Automation
  •  Layout
  • Inventory, etc.
  • Basis to develop competitive sales tools, productivity tools, etc.

Optimize your operations key resources: Evaluate and analyzes your organization's operational processes to include People, Process, Systems, Equipment, Layout, Facility.

CapRock will Identify areas for improvement and recommend solutions for increased efficiency and effectiveness.

CapRock brings an outside perspective and provides an assessment through a different set of eyes, an unbiased viewpoint that is based on facts and the learning from best practices.

20-35% Sustainable and realistic performance and efficiency gains can be obtained leveraging Lean Six Sigma Methods and the DMAIC Model.

  • Define: Identify and agree upon the process scope, stakeholders input; understand customer needs/requirements.
  • Measure and Analyze: Identify key measures, sources of performance challenges, gaps, and identify ways to remove variation in performance
  • Improve: Improvement roadmap, streamline workflow to improve efficiency and effectiveness
  • Control: Sustain performance through measurements and monitoring key indicators and results measures

CapRock will Identify areas for improvement and recommend solutions for increased efficiency and effectiveness.

CapRock brings an outside perspective and provides an assessment through a different set of eyes, an unbiased viewpoint that is based on facts and the learning from best practices.

20-35% Sustainable and realistic performance and efficiency gains can be obtained leveraging Lean Six Sigma Methods and the DMAIC Model.

  • Define: Identify and agree upon the process scope, stakeholders input; understand customer needs/requirements.
  • Measure and Analyze: Identify key measures, sources of performance challenges, gaps, and identify ways to remove variation in performance
  • Improve: Improvement roadmap, streamline workflow to improve efficiency and effectiveness.
      •  Implement documented standard practices and procedures
  • Control: Sustain performance through measurements and monitoring key indicators and results measures.
      • Coaching and monitoring and ensuring new documented standard practices are trained and followed to achieve the desired outcomes.

CapRock performs competitive studies to understand competitive strengths and weaknesses to help our clients position lab and healthcare automation and equipment in the best ways to optimize sales and marketing approaches.

CapRock has the experience to help healthcare sales organizations understand and develop best practices, competitive positioning, contact management techniques, incentive programs and other techniques.

CapRock studies help our clients understand strengths and weaknesses to help our clients optimize people, processes, equipment, layout and workflow

Sustainable and realistic performance and efficiency gains can be obtained leveraging Lean Six Sigma Methods and the DMAIC Model.

  • Define: Identify and agree upon the process scope, stakeholders input; understand customer   needs/requirements.
  • Measure and Analyze: Identify key measures, sources of performance challenges, gaps, and identify ways to remove variation in performance
  • Improve: Improvement roadmap, streamline workflow to improve efficiency and effectiveness
  • Control: Sustain performance through measurements and monitoring key indicators and results measures

Understand the current situation and how to optimize your operations key resources: Evaluate and analyzes your organization's operational processes.

CapRock will Identify areas for improvement and recommend solutions for increased efficiency and effectiveness.

CapRock brings an outside perspective and provides an assessment through a different set of eyes, an unbiased viewpoint that is based on facts and the learning from best practices.

20-35% Sustainable and realistic performance and efficiency gains can be obtained leveraging Lean Six Sigma Methods and the DMAIC Model.

  • Define: Identify and agree upon the process scope, stakeholders input; understand customer   needs/requirements.
  • Measure and Analyze: Identify key measures, sources of performance challenges, gaps, and identify ways to remove variation in performance
  • Improve: Improvement roadmap, streamline workflow to improve efficiency and effectiveness
  • Control: Sustain performance through measurements and monitoring key indicators and results measures

CapRock’s Time Study Methods, Lean Six Sigma Continuous Improvement training program was created to fully train your staff to be able to utilize the training day one.

CapRock’s training approach, based on your company’s objectives, and designed to fit a specific group, delivers results that cannot be easily achieved with most off-shelf programs.

Improve quality, increase productivity, lower costs, reduce lead times, minimize product and service life cycles and become more competitive in the marketplace.

Click here for more information about our Lean Training & Other Training Support

Project Outcomes

  • Put in place sustainable improvements with realistic productivity goals
  • Implementing best practice tools and methods
  • Reduce Operating Expenses
  • Eliminate Waste
  • Increase Profit
  • Reduce Turnaround Time
  • Increase Productivity
  • Improve Sales
  • Improve Workflow and Reduce Waste
  • Implement Technology and Systems to Increase Efficiency and Improve Quality
  • Stabilize Processes
  • Optimize resources
    • People/Labor Utilization
    • Inventory and Supplies
    • Facility and Layout/flow
  • Market Intelligence
  • Software Workflow and Sales Tools

Healthcare Medical Devices & Diagnostic Industry Solutions

CapRock established process engineering services for the healthcare diagnostics industry and have been recognized as laboratory workflow experts.

Medical Device and Pharma Vendors have utilized CapRock to study and collect data and information for product development and positioning, marketing, sales, product integration and value-added services for customers.

Healthcare Providers have utilized CapRock to optimize workflow, improve quality, reduce costs, train staff and enhance layouts and operations.

Healthcare/Pharma Experience Includes:

  • Reference Laboratories
  • Clinical Chemistry Labs
  • Anatomical Pathology Labs
  • Molecular Testing Labs
  • Clinical Diagnostics Laboratories
  • Hematology Labs
  • Oncology Labs
  • Food Safety Laboratories
  • Infectious Disease Labs
  • Immunohistochemistry Labs
  • Histology Labs
  • Microbiology Labs
  • Research & Development Labs
  • Commercial Pharmacies
  • Healthcare Doctor Practices
  • Urgent Care, Primary Care, Pediatrics, OBG/YN, Multi-Specialty, Orthopedics, & Dental
  • Hospitals
  • Pharmaceutical Manufacturing
  • Hospital Pharmacies
  • Clinical Research & Development Facilities
  • EMR - Software Vendors
  • University & Educational Facilities
  • Bio Distribution
  • Food Service
  • Chemical Plants
  • Sterile Processing Departments

Health Care Workflow Marketing & Sales Solution Examples

Workflow Analysis to include user interaction, process workflow, accurate hands-on and automation cycle times, batch sizes, lean recommendations, resource and space requirements.

Marketing and Sales Tools
CapRock provides customized healthcare software solutions and tools to include, economic modeling, total cost of ownership, competitive workflow tools, and ROI tools.

Sales Force Effectiveness
CapRock has the experience to help healthcare sales organizations understand and develop best practices, competitive positioning, contact management techniques, incentive programs and other techniques.

Other Solutions
Healthcare Product positioning reports, white papers, case studies marketing and sales collateral and product intelligence. Lean and Six Sigma training and solutions.