Operation Assessment Operations Consulting & Operational Assessment

Operation Assessment Operations Consulting & Operational Assessment

Optimize your key resources: People, Process, Systems, Equipment, Layout, Etc.

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CapRock Assessment provides a valuable check-up for your business workflows and resources.

  • Identify the right opportunities in your operations and develop the customized improvement plan to support your business objectives.

Identify Key enablers to grow, scale and support your customers and business objectives.

A CapRock work center or operational assessment provides a check-up for your business, workflow, resources, systems, equipment, layout, information and data needed to develop short and long-term improvement plans.

Understand, Evaluate & Improve:

  • Time Spent on Key Activities
  • Value & Non-Value Added Tasks
  • Information Flows
  • Resource & System Gaps
  • Workflow & Layout Opportunities
  • Balance Cost/Revenue Objectives
  • Documentation vs. Tribal Knowledge
  • Road Blocks and Bottlenecks to Unlocking Operational Performance
  • Training
  • Balanced Score Card (Business and Operations Performance Indicators)
  • Etc.

CapRock brings an outside perspective and provides an assessment through a different set of eyes, an unbiased viewpoint that is based on facts and the learning from best practice information observed in other organizations.

CapRock Global Solutions operational assessment services have helped guide numerous clients in their performance initiatives. The first step in performing an operational assessment is breaking down process design and work elements into tasks performed by each organization.

Based on the project scope, assessments can include the following:

  • Employee Interview
  • Customer focus groups
  • Customer Interviews
  • Time and motion studies
  • Observations and data collection
  • Face of the customer
  • Economic modeling analysis and tools
  • Supply Chain
  • Best practices
  • Performance measures
  • Accounts Receivables
  • Accounts Payables
  • Strategic Plans
  • Tactical Plans
  • Layout Design & Optimization
  • Standard Operating Procedures
  • Software Tools

CapRock leverages over 25 years of broad industry experience to develop the right solution to meet your organization’s needs.

We are glad to help define the scope for your project, develop the ROI for justification as well as answer any questions you may have.

Best Practices

At CapRock we define Best Practices or Best Methods as the most efficient, least amount of effort, and effective (best results) way of accomplishing a task. CapRock keeps up to date with ‘best practice’ and leverages our 25 years of broad industry experience to support clients. CapRock applies industry knowledge, technology changes and leverages valuable input from our client’s team members to deploy best practices in the most challenging of environments.

To develop best practices, CapRock will review your current work processes, systems, information flows and if available any written procedures. We will then, by working with management, associates and through observation and study, identify the best method to perform the work process. CapRock will document the best workflow and procedure, support implementation and training to insure sustainability of the best method work flow and procedures.

Results include:

-Lower cost
-Standardized work results
-Clear and streamline training
-Increase quality
-Reduce rework
-Improved information and work flow
-Remove non-value-added steps
-Supervisor and Managers are better equipped to track and improve work performance

CapRock leverages over 25 years of broad industry experience to develop the right solution to meet your organizations needs.
We are glad help you define the scope for your project, develop the ROI for justification, as well as answer any questions you may have.

Performance and Productivity Improvement Consulting

CapRock leverages over 25 years of broad industry experience to develop the right
productivity and performance solutions to meet your organization’s needs.

> Do you feel like your team has a higher potential for productivity?

> Does your team struggle with tracking and managing productivity?

> Has the work changed, but not the way you track and manage productivity?

> Do you want to take control and really manage and improve productivity?

The CapRock Team can show you how your organization can eliminate waste and lost productivity while multiplying your organization’s motivation, focus and productivity.

We can help unleash your organizations true potential for higher productivity applying fair and scientific methods.

Developed and implemented, in the right way, a performance or productivity Improvement program offers one of the best opportunity to optimize resource utilization, shorten turn-around times and increase overall productivity in a fair and scientific method for associates and management.

Typically productivity gains are 10-25%, but not only for associates on the floor or in the field, but also for management functions, support services, inspection personnel, engineering and transactional driven positions, etc.

CapRock develops methods and solutions to improve workflow, productivity and performance for organizations across a wide range of industries. We utilize proprietary data collection methods and deploy one or more of the following approaches to achieve the desired results:

- Time and motion studies

- Perform data collection & analysis

- Develop algorithms for process improvement

- Map and develop cost models

- Perform process mapping and future state planning

- Layout design review and optimization

- Staffing level studies

- Custom training as well as establish other custom solutions.

CapRock leverages over 25 years of broad industry experience to develop the right productivity and performance solutions to meet your organization’s needs.

We are glad to help you define the scope for your project, develop the ROI for justification, as well as answer any questions you may have