Enabling Our Clients with Data Driven Solutions

Enabling Our Clients with Data Driven Solutions

Healthcare Solutions

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Health Care Consulting Solutions

The CapRock proprietary tools and data collection methodology delivers powerful third party objective Healthcare Solutions. We provide our clients with in-depth data and analysis focused on workflow, layout, systems, labor, products, customer requirements and automation.

CapRock's Healthcare Consulting group utilizes 25 years of industry experience to support our Healthcare clients in achieving a competitive advantage in the market place.

Project Outcomes

  • Reduce Operating Expenses
  • Identify Best Practices
  • Eliminate Waste
  • Increase Profit
  • Competitive Knowledge
  • Stabilize Processes
  • Reduce Turn around Time
  • Increase Productivity
  • Improve Sales
  • Improve Workflow
  • Optimize Labor Utilization
  • Market Intelligence

Healthcare medical devices and diagnostic industry solutions

CapRock established process engineering services for the healthcare diagnostics industry and have been recognized as laboratory workflow experts.

Medical Device and Pharma Vendors have utilized CapRock to study and collect data and information for product development and positioning, marketing, sales, product integration and value-added services for customers.

Healthcare Providers have utilized CapRock to optimize workflow, improve quality, reduce costs, train staff and enhance layouts and operations

Healthcare/Pharma Experience includes:

  • Reference Laboratories
  • Anatomical Pathology
  • Molecular Testing
  • Clinical Diagnostics
  • Hematology
  • Oncology
  • Virology
  • Toxicology
  • Food Safety Laboratories
  • Commercial Pharmacies
  • Doctor Practices
  • Hospitals
  • Pharmaceuticals
  • EMR – Software Vendors
  • University & Educational Facilities
  • Bio Distribution
  • Food Service
  • Chemical Plants
  • Research & Development

Health Care workflow solution examples.

Workflow Analysis to include user interaction, process workflow, accurate hands-on and automation cycle times, batch sizes, lean recommendations, resource and space requirements.

Marketing and Sales Tools
CapRock provides customized healthcare software solutions and tools to include, economic modeling, total cost of ownership, competitive workflow tools, and ROI tools.

Sales Force Effectiveness
CapRock has the experience to help healthcare sales organizations understand and develop best practices, competitive positioning, contact management techniques, incentive programs and other techniques.

Other solutions:
Healthcare Product positioning reports, white papers, case studies marketing and sales collateral and product intelligence. Lean and Six Sigma training and solutions.

CapRock Healthcare Methodology

  • Time and Motion Studies
  • Lean Six Sigma Assessment,
  • Implementation & Sustainability
  • SOP, Work Instructions and
  • Method Documentation
  • Operations Audit & Analysis
  • Training and Support
  • Benchmarking
  • Workflow study and analysis
  • Management Audit & Analysis
  • Direct Interviews
  • Surveys
  • Value Stream Mapping
  • Direct and Indirect Observations
  • Industrial Engineering

Read more about Health Care Consulting Solutions

  • Lab Consulting Solutions
  • Hospital and Doctor’s Practice Solutions
  • Performance Improvement: Healthcare, Hospital, Lab, Doctor’s Practice, Revenue

Our Healthcare and laboratory Consulting expertise includes:

CapRock leverages over 25 years of broad industry experience to develop the right productivity and performance solutions to meet your organization’s needs.

  • Do you feel like your team has a higher potential for productivity?
  • Does your team struggle with tracking and managing productivity?
  • Has the work changed, but not the way you track and manage productivity?
  • Do you want to take control and really manage and improve productivity?

CapRock leverages over 25 years of broad industry experience to develop the right productivity and performance solutions to meet your organizations needs.

The CapRock team provides support with accounts receivable to help organizations validate current assumptions, identify gaps and optimize performance and work duties. CapRock offers the following services and will customize our solution to meet your needs.

Accounts Receivable

  • Identify improvement opportunities and support implementation
  • Collect data on current processes and system
  • Identify Opportunities current processes and systems
  • Develop Billing and Collection improvement plan
  • Develop short and long term implementation
  • Assist in Implementing immediate improvements (quick gains)
  • Support planning and budgeting for more capital intense improvements
  • Assist in managing and phasing-in longer term improvements

CapRock leverages over 25 years of broad industry experience to develop the right productivity and performance solutions to meet your organizations needs.

The CapRock team provides support with quality improvement projects to help organizations streamline processes, remove waste and optimize performance. CapRock offers the following services and will customize our solution to meet your needs.

Improve quality of processes, products and services
Lean

  • Lean Transformation
  • Lean Training
  • Lean Basic Training
  • Lean Facilitator Training
  • Lean Facilitation
  • Lean Implementation
  • Support Kaizen Events
  • Lean Sustainability Support and Training

Six Sigma

  • Six Sigma Training
  • Six Sigma Certification (Green and Black Belt)
  • Six Sigma Facilitation
  • Six Sigma Implementation
  • Six Sigma Tools (Control Charts, Value Stream Maps, etc.)
  • Leveraging Lean with Six Sigma

CapRock leverages over 25 years of broad industry experience to develop the right productivity and performance solutions to meet your organizations needs.

The CapRock team provides support to Improve revenue and the bottom by validating current assumptions, identify gaps and optimizing performance. CapRock offers the following services and will customize our solution to meet your needs.

Revenue Cycle Improve bottom line

  • Review current end-to-end revenue cycle performance
  • Identify long and short-term improvements, develop improvement roadmap
  • Design processes to decrease cost of collections
  • Improve and accelerate Cash Flow (quick gains)
  • Develop longer term road map implementation schedule
  • Support road map implementation and manage timing of improvements

CapRock leverages over 25 years of broad industry experience to develop the right productivity and performance solutions to meet your organizations needs.

The CapRock team provides staffing and benchmarking services to help organizations validate current assumptions, identify gaps and optimize performance and work duties. CapRock offers the following services and will customize our solution to meet your needs.

Staffing and Benchmarking

  • Compensation Analysis
  • Study current compensation plan
  • Assist in design of compensation mode
  • Identify Productivity Opportunities
  • Develop Productivity model
  • Tools and Benchmarking
  • Maximize FTE Employees
  • Load Share and Schedule Balancing
  • Work Flow Analysis
  • Study current workflow
  • Identify workflow improvement opportunities
  • Develop efficiency improvement plan
  • Support implementation and sustainability

CapRock leverages over 25 years of broad industry experience to develop the right productivity and performance solutions to meet your organizations needs.

The CapRock team provides support leveraging technology neutral improvements focused on people process, workflow, layout, scheduling, Inventory, systems and equipment. CapRock offers the following services and will customize our solution to meet your needs.

Technology Neutral Improvement

  • Remove waste in work processes, labor, Inventory, maximize existing equipment
  • Perform a rapid work study effort Leveraging CapRock Methods
  • Lean
  • Six Sigma
  • Kaizen
  • Voice of the Customer
  • Process Mapping
  • Best Practices
  • Benchmarking
  • Quick Implementation
  • Gains of 15-25% is achievable
  • Sustainable gains with continuous improvement road map

CapRock leverages over 25 years of broad industry experience to develop the right productivity and performance solutions to meet your organizations needs.

The CapRock team provides support focused on automation and instrumentation to validate current assumptions, identify gaps and optimizing performance. CapRock offers the following services and will customize our solution to meet your needs.

Instrumentation and Automation

  • Optimize performance and lower operating cost
  • Perform workflow, processes and system audit
  • Identify growth patterns and plans for additional services and growth
  • Document the current situation
  • Identify quick gain opportunities that can be implemented in current state
  • Support team with implementation
  • Identify longer term opportunities
  • Develop future state map and plan
  • Identify workflow changes and instrument and automation requirements
  • Provide support to implement improvements

At CapRock, the objective of applying Lean Six Sigma methods is to significantly decrease the error rate, remove waste and improve the bottom line performance while at the same time improve the productivity of existing resources.

Through the application of Lean and Six Sigma methods to work processes and procedures, organizations transform labor-related activities to become more efficient and repeatable with reduced errors and rework.

CapRock Assessment provides a valuable check-up for your business workflows and resources.

Identify the right opportunities in your operations and develop the customized improvement plan to support your business objectives.
Identify Key enablers to grow, scale and support your customers and business objectives.

A CapRock work center or operational assessment provides a check-up for your business, workflow, resources, systems, equipment, layout, information and data needed to develop short and long-term improvement plans.

The objectives of optimizing a layout are typically to improved workflow, material handling costs, improve throughput, maximize space, and reduce labor costs.

CapRock Layout optimization solution will define opportunities to remove waste, non-value added steps, improve material and work flow, validate the technology, systems, locations for equipment, machines, work stations and storage areas.

CapRock utilizes proprietary data collection methods to map and deliver the optimum layout. Examples of projects:

  • Manufacturing layout assessment and design
  • Lab layout assessment and design
  • Lean Basic Training
  • Operations layout assessment and design
  • Custom work processes and job site layout
  • Commercial operations layout
  • Work center assessment and design
  • Distribution center layout optimization

CapRock layout design engineers have extensive experience in layout planning and material flow analysis.

CapRock’s training approach, based on your company’s objectives, and designed to fit a specific group, delivers results that cannot be easily achieved with most off-the-shelf programs.

We create custom training packages that focuses on the information, knowledge and tools needed to achieve your objectives.

We also provide training utilizing specific material we have developed and then tailor the program to your organization. Listed below are examples of training solutions.

  • Lean 101
  • Lean Management
  • After Action Review
  • Lean Healthcare
  • Lean transactional services
  • Lean operations
  • Lean manufacturing
  • Six Sigma training
  • Value stream mapping
  • SOP and Quick Guide Training
  • Manager and Supervisor Training
  • Performance Coaching
  • Performance Management
  • Mentoring
  • Other custom training packages are available